Because we deal in custom printed merchandise our goods are exempt from being returned.
However If there is a material defect or a printing defect we will offer a discount or reprint of the problem item. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
What to do if this happens:
Please use the contact form.
Reference your order/invoice number.
Tell us what is wrong.
If possible, take a photo of the issue (we may request this later).
We will respond within 5 business days.
Discounts or Reprints (if applicable)
Once your response is received and reviewed, we will send you an email to notify you the approval or rejection of your discount or reprint.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a discount or reprint.